Thank you for your continued support of FASBEE.
We have identified a system error during the membership tier update on April 1, 2026. This has caused some members' tiers to be incorrectly reset to the initial status.
Please be assured that all your historical purchase records and cumulative spending data are securely stored in our system and have not been lost.
Our technical team is currently working to resolve the issue and restore your correct membership tier as quickly as possible. We sincerely apologize for any inconvenience or concern this may have caused.
If you have any questions or shopping needs during this period, please feel free to contact our Customer Support. We will provide a further update once the restoration is complete. Thank you for your patience and understanding.