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Due to the spread of the infection of newcorona virus(COVID-19), Japan Post announced that the delivery to following countries will be suspended temporarily.
■Notification from Japan Post
China / India / Laos / Maldives / Mongolia / Nepal / Pakistan / Indonesia / Bangladesh / Bhutan / Brunei /Sri Lanka / Algeria / Argentina / Austria / Azerbaijan / Bahrain / Barbados / Belarus /
Belgium / Brazil / Bulgaria / Chile / Columbia / Costa Rica / Croatia / Cyprus / Czech Republic / Ecuador / Egypt / El Salvador / Estonia / Fiji / Ghana / Greece / Honduras / Hungary / Iraq / Ireland / Israel / Italy / Jamaica / Jordan / Kenya / Kuwait / Latvia / Liechtenstein / Lithuania / Luxembourg / Macedonia /Malta / Mauritius / Morocco /New Caledonia / Nigeria / Oman / Panama / Papuwa New Guinea /Paraguay / Peru / Poland / Portugal / Republic of Trinidad and Tobago / Reunion / Romania / Russia / Saudi Arabia / Senegal / South Africa / Spain / Sudan / Switzerland / Syrian Arab Republic / Tanzania / The Islamic Republic of Iran / Tunisia / Turkey / Uganda / Ukraine / United Arab Emirates / Uruguay / Venezuela / Zimbabwe/ Sweden / Denmark / Norway / Saipan / Slovakia / Slovenia
As a result, for the orders shipped to above countries placed after April 2 (Thu.)※, we will cancel and refund the order.
For the orders placed before April 2 (Thu.), we will ship them after the delivery service resumes. However, since the resumption of the delivery is undetermined, if you would like to cancel the order, please contact our customer support for help.
※In China's case, orders placed after March 12 (Thu.) will be cancelled and refunded.
For the orders placed before March 12, we will ship them after the delivery service resumes.
In addition, there will also be great delay for packages shipped to other countries.
■ Japan Post Information Page:
We apologize for any inconvenience and kindly ask for your understanding.
Please do not hesitate to contact us if you have any questions or concerns.