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Due to the spread of the infection of new coronavirus (COVID-19), Japan Post announced that the delivery to following countries will be suspended temporarily. However, as Japan Post announced to resume EMS delivery to part of the countries, we have updated the countries that we are unable to accept order as below.
■Notification from Japan Post
Countries we are still unable to accept orders:
India / Laos / Maldives / Mongolia / Nepal / Pakistan / Indonesia / Bangladesh / Bhutan / Brunei /Sri Lanka / Algeria / Argentina / Azerbaijan / Bahrain / Barbados / Belarus / Brazil / Chile / Columbia / Costa Rica / Cyprus/ Ecuador / Egypt / El Salvador / Fiji / Ghana / Greece / Honduras / Iraq / Ireland / Israel / Jamaica / Jordan / Kenya / Kuwait / Liechtenstein / Macedonia /Malta / Mauritius / Morocco /New Caledonia / Nigeria / Oman / Panama / Papuwa New Guinea /Paraguay / Peru / Republic of Trinidad and Tobago / Reunion / Romania / Russia / Saudi Arabia / Senegal / South Africa / Sudan / Syrian Arab Republic / Tanzania / The Islamic Republic of Iran / Tunisia / Turkey / Uganda / Ukraine / United Arab Emirates / Uruguay / Venezuela / Zimbabwe / Saipan / Slovakia
Therefore, currently, we will cancel and refund the orders estimated to ship to above countries.
In addition, there might be great delay for packages shipped to other countries as well.
■ Japan Post Information Page:
We apologize for any inconvenience and kindly ask for your understanding.
Please do not hesitate to contact us if you have any questions or concerns.